Terms of Service

1. Eligibility and authority

You must be at least 13 years old to create an account. If the law where you live requires a higher age for you to consent to online services, you must meet that age or use the Service only with valid consent from a parent or legal guardian. Users under 18 may purchase a subscription only with the permission and payment authorization of a parent or legal guardian.

If you use the Service for a school, tutoring organization, business, or another person, you represent that you have authority to bind that organization or person. The Service is not directed to children under 13, and they may not create accounts.

2. Accounts and account security

You must provide accurate, current information and maintain one personal account unless we approve another arrangement. Keep login credentials and verification codes confidential. You are responsible for activity performed through your account unless prohibited by law. Notify us promptly through the contact form if you suspect unauthorized access.

We may require email verification, additional authentication, or proof of account ownership. We may reject usernames, merge accidental duplicate accounts, or restrict account sharing. You may not sell, rent, transfer, or publicly share an account or paid seat.

3. Educational service only

TaroPrep provides independent educational software and SAT-style practice. It does not administer an official exam, issue an official score, make admissions decisions, provide school counseling, or act as a school, teacher, testing agency, or admissions office. Practice scores, predicted ranges, diagnostics, recommendations, and college information are planning tools, not official results or professional advice.

4. No promise of scores or admission

We do not promise any score increase, admission, scholarship, academic result, or return on study time. Results vary with starting skill, study consistency, test-day conditions, exam changes, and many factors outside our control. Testimonials, examples, school logos, savings illustrations, and sample improvements do not guarantee that you will obtain the same outcome. The Score Notes are incorporated into these Terms.

5. License to use the Service

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for personal educational purposes during the applicable access period. No ownership interest is transferred.

You may not reproduce, publish, sell, scrape, download in bulk, broadcast, distribute, create a competing bank from, or train a model on questions, explanations, lessons, interfaces, graphics, databases, or other Service materials. Limited screenshots for private study are allowed. Classroom or institutional reuse requires written permission or an applicable school plan.

6. Intellectual property

The Service and its original content, compilation, software, structure, branding, designs, and documentation are owned by or licensed to TaroPrep and protected by intellectual property laws. Third-party names, trademarks, tools, and content remain the property of their respective owners. Nothing in these Terms grants a license to use our trademarks or another party's marks.

7. User content

You retain ownership of lawful notes, messages, images, reports, classroom content, and other material you submit ("User Content"). You grant us a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit, display, adapt, and analyze User Content only as reasonably necessary to operate, secure, support, and improve the Service, comply with law, and enforce these Terms. This license ends when the content is deleted from active systems, subject to backups, legal retention, and content shared with others.

You represent that you have the rights needed to submit User Content. Do not upload official exam material, confidential school records, another person's personal information, or content that infringes rights. We may remove User Content that violates these Terms.

8. AI features

Taro and related AI features can generate inaccurate, incomplete, or unsuitable responses. Check important explanations against the question, lesson, and reliable sources. AI output is not medical, legal, mental health, financial, emergency, or admissions advice. Do not use the Service for emergencies or decisions where an error could cause harm.

You may use AI output for personal study, but output may not be unique and similar output may be generated for others. You must not use AI features to cheat, violate school rules, create harmful content, or expose sensitive information. We may impose usage limits, moderate prompts, retain safety records, and change AI providers or models without identifying the provider in the user interface.

9. Question accuracy and reports

We work to maintain accurate original questions and explanations, but mistakes can occur. Report suspected errors through the in-app report control. We may correct, replace, reclassify, or remove an item, explanation, score estimate, college record, or lesson at any time. Such correction does not create a right to an official exam remedy or admissions remedy.

10. College and third-party information

College profiles, deadlines, admission ranges, costs, links, and rankings may be delayed, incomplete, estimated, or supplied by third parties. Confirm important information directly with the institution. TaroPrep does not rank applicants, submit applications, or guarantee that a college profile is current.

11. Subscriptions and billing

Paid plans automatically renew at the interval selected at checkout until canceled. The plan, billing interval, amount due, renewal terms, and cancellation method are displayed before payment. Longer terms may be charged in full in advance. You authorize us and our payment processor to charge the payment method for each renewal and applicable taxes.

All purchases are also governed by the Billing and Refund Policy. If billing terms shown at checkout conflict with general marketing copy, the terms presented at checkout control for that purchase.

12. Cancellation

You may turn off automatic renewal through Settings and the secure billing portal. Cancellation normally takes effect at the end of the current paid period, and access continues until then. Deleting the app, leaving a community, or not using the Service does not cancel a subscription. We will provide another reasonable cancellation method if the portal is unavailable.

13. Prices, promotions, and taxes

Prices may vary by plan term and may change prospectively. A displayed standard monthly amount is a comparison reference for the selected plan, not a representation that every customer previously paid that amount. Discounts may have eligibility, redemption, duration, and renewal conditions. Taxes may be added where required. We will not apply a higher renewal price without the notice required by applicable law.

14. Complimentary and promotional access

Complimentary Pro, trials, bonus points, community rewards, and promotional access are not paid subscriptions unless checkout expressly says otherwise. We may modify or end complimentary access at any time. Ending complimentary access does not cancel a separate paid plan, and buying a plan is not required while complimentary access is active.

15. Acceptable use

You must follow the Acceptable Use Policy. Among other restrictions, you may not attack, probe, overload, bypass, scrape, reverse engineer, automate unauthorized access to, or misuse the Service; access another user's data; evade limits; commit fraud; or violate law, school policy, or another person's rights.

16. Community and classroom conduct

Discord, classroom, support, and community spaces may have additional rules. Do not harass, threaten, impersonate, solicit minors, post private information, or distribute answer dumps. We may moderate or remove content and restrict participation, but we do not promise to review every communication. Third-party community platforms have separate terms and privacy practices.

17. Schools, educators, and guardians

Guardian and classroom features are convenience tools. A guardian or educator must have authority to invite, monitor, or manage a student. Unless we sign a separate written agreement, the Service is not offered as a school-designated records system, and these Terms do not make us a school official or create a FERPA data-processing relationship. Schools must evaluate legal requirements before directing student use.

18. Third-party services

The Service may rely on payment, authentication, hosting, email, database, analytics, calculator, AI, social, or other providers. Their services may be governed by separate terms. We are not responsible for third-party websites, content, policies, outages, or actions, except to the extent applicable law makes us responsible.

19. Service changes and availability

We may add, modify, suspend, limit, or discontinue features, plans, content, usage allowances, or integrations. We do not promise uninterrupted availability, preservation of every feature, or compatibility with every device. We will use reasonable efforts to avoid materially reducing a paid plan during its current prepaid period, or provide an appropriate remedy where required by law.

20. Suspension and termination

We may investigate and suspend or terminate access for a material or repeated breach, security risk, fraud, nonpayment, abuse, legal requirement, or conduct that risks harm to users, TaroPrep, or third parties. Where reasonable, we may provide notice and an opportunity to cure. Serious security abuse, fraud, or unlawful conduct may result in immediate action. Provisions that by nature should survive termination will survive.

21. Feedback

If you submit ideas, suggestions, or feature requests, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use and commercialize that feedback without restriction or compensation. This does not transfer ownership of your private study content.

22. Copyright complaints

If you believe material on the Service infringes your copyright, submit a detailed notice through the contact form including your contact information, identification of the protected work and challenged material, its location, statements of good-faith belief and accuracy, and your physical or electronic signature. Knowingly false notices may create liability.

23. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available." TaroPrep disclaims all express, implied, and statutory warranties, including warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, non-infringement, accuracy, availability, security, and results.

We do not warrant that the Service will be uninterrupted, error-free, free from harmful components, or suitable for a particular exam, school, device, or objective. No advice or information creates a warranty not expressly stated in these Terms. Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.

24. Limitation of liability

To the maximum extent permitted by law, TaroPrep and its owners, personnel, contractors, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or reliance damages; loss of data, goodwill, profits, opportunities, scores, admissions, scholarships, or educational progress; or the cost of substitute services, arising from or related to the Service, even if advised of the possibility.

To the maximum extent permitted by law, the aggregate liability of TaroPrep and the foregoing parties for all claims arising from or related to the Service will not exceed the greater of USD $100 or the amount you paid TaroPrep for the Service during the 12 months before the event giving rise to the claim.

These limits apply to all theories of liability and do not exclude liability that cannot lawfully be limited, including liability that applicable law assigns for fraud, willful misconduct, gross negligence, or personal injury. Your payment processor may provide separate statutory rights.

25. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless TaroPrep and its owners, personnel, contractors, licensors, and service providers from third-party claims, losses, liabilities, judgments, penalties, costs, and reasonable legal fees arising from your User Content, unlawful conduct, infringement, misuse of the Service, or material breach of these Terms. This obligation does not require you to indemnify a party for its own conduct where prohibited by law.

26. Release

To the extent permitted by law, you release TaroPrep from claims arising solely from disputes between you and another user, educator, guardian, school, community member, or third-party service. This release does not waive non-waivable consumer rights or claims based on TaroPrep's own legally actionable conduct.

27. Dispute notice and resolution

Before filing a claim, each party agrees to send a written description of the dispute and requested resolution through the contact form and allow 30 days for a good-faith attempt to resolve it. This requirement does not prevent either party from seeking urgent injunctive relief, using an eligible small-claims process, or meeting a legal deadline.

28. Governing law, venue, and class waiver

Except where mandatory law provides otherwise, these Terms are governed by New York law without regard to conflict-of-law rules. State and federal courts located in New York County, New York will have exclusive jurisdiction, and each party consents to that venue. To the extent permitted by law, claims must be brought individually and not as a plaintiff or class member in a class, collective, or representative action. A court may decline to enforce this paragraph where applicable law gives you a non-waivable right.

29. Time limit for claims

To the extent permitted by law, a claim arising from the Service must be filed within one year after the claimant knew or reasonably should have known of the facts giving rise to it. This limit does not shorten a limitations period that applicable law does not allow the parties to shorten.

30. General terms

Neither party is liable for delay caused by events beyond reasonable control. You may not assign these Terms without our written consent. We may assign them as part of a reorganization, financing, sale, or transfer of the Service. These Terms, incorporated policies, and purchase disclosures are the entire agreement about the Service. Failure to enforce a provision is not a waiver. If a provision is unenforceable, it will be limited to the minimum extent necessary and the rest remains effective. Headings are for convenience only.

31. Changes to these Terms

We may update these Terms for legal, security, operational, or product reasons. We will post the updated date and provide additional notice for material changes where required. Changes apply prospectively from their effective date. Continued use after that date constitutes acceptance, except where the law requires another form of consent.

32. Contact and notices

Contact TaroPrep, New York, NY, through the contact form or by email at jacob@taroprep.com. Legal notices to you may be provided by email, in-product notice, or posting where legally sufficient. Keep your account email current.