Help center

Get unstuck and get back to the next SAT task

Most problems should have a clear recovery path. Start with the category below; if the workspace fails to load, retry without losing data, then use the support form with the page and time of the problem.

sign-in methods
Google + email
session progress saving
Automatic
support and issue reports
1 form

01

Account and sign-in

Use Google or an email-and-password account. If a protected page opens while signed out, TaroPrep sends you to sign in and returns you to the intended page afterward.

  • Create an account from Sign up
  • Use the same method each time
  • Request account deletion from Settings or the deletion page

02

Practice and tests

Question-bank sessions save attempts as answers are checked. Full tests track module state and timing. If a set has no unseen questions left, widen the filter or allow repeats.

  • Keyboard shortcuts available with ?
  • Saved questions remain in Review Desk
  • Report a question from the player

03

Scores, plans, and college data

Score Lab and practice-test scores are TaroPrep planning estimates. College Explorer uses the latest federal institution snapshot available and labels missing data instead of guessing.

  • Use your actual score report as the official result
  • Confirm current policies on school websites
  • Use score ranges for planning, never admissions certainty

Questions, answered

Frequently asked questions

Why did TaroPrep send me back to sign in?

Your session may have expired or cookies may be blocked. Sign in again with the same method and allow first-party cookies for taroprep.com.

Will reloading erase a practice session?

Checked answers are saved to the account. An unsubmitted choice on the current question may need to be selected again.

How do I report a bad question?

Open the question, choose Report issue, select a reason, and add enough detail to reproduce the concern. Staff can review it from the issue queue.

Keep going

Turn the guide into a practice decision.